Front Desk Representative
Madison
Front Desk Representative
Part Time • Madison
Madison Racquet & Swim Club
Front Desk Representative
Madison Racquet & Swim Club is looking for a friendly, dependable, and organized Front Desk Representative to join our team. The front desk is the first point of contact for our members and guests, so we are looking for someone who enjoys working with people and can provide excellent customer service in a busy club environment.
The ideal candidate is comfortable using computers, communicates well, can handle several responsibilities at once, and—most importantly—can stay focused, follow through on tasks, and complete work accurately with minimal errors.
Responsibilities & Qualifications:
- Court Reserve Is a must
- Greet members and guests in a friendly, professional manner
- Answer phones and assist with member questions
- Handle program registrations, court reservations, and payments
- Use our computer and club-management systems
- Respond to emails and communicate information accurately
- Handle multiple tasks while keeping priorities organized
- Stay on task with limited supervision
- Maintain accurate records and minimize mistakes
- Communicate effectively with coaches, staff, members, and parents
- Help keep the front desk organized and running smoothly
- Dependable, punctual, positive, and professional
- Previous customer-service or front-desk experience is helpful, but we are willing to train the right person
Madison Racquet & Swim Club
Better Players Through Better Coaches
madisonracquet.com | mrsc@madisonracquet.com | (203) 245-9444
Better Players Through Better Coaches
madisonracquet.com | mrsc@madisonracquet.com | (203) 245-9444
Compensation: $17.00 - $25.00 per hour
About MRSC
Madison Racquet & Swim Club, MRSC for short, is a semi-private racquet and swim club located in Madison, Connecticut. Since 1975, MRSC has offered the charm and uncommon amenities of a small club in a natural setting that encourages a family fitness spirit. In the summer we offer four outdoor cushioned hard tennis courts, three paddle and pickleball courts and a 25-yard swimming pool. After Labor Day our tennis courts and swimming pool go under air-supported domes giving us full amenities year round including a fitness center and locker rooms.
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